Name: Centaur
Brand: Centaur
Availability: InStock

Question 1

What exactly is CentaurScore™ and how is it calculated?

Accepted Answer

CentaurScore™ is a proprietary metric (300-900) that measures your competitive advantage in an AI-augmented world. It synthesizes data across five pillars: Professional, Fitness, Influence, Exposure, and Execution. The score updates weekly based on your inputs and behavioral patterns—showing whether your human-machine system is strengthening or stagnating.

Question 2

What's the difference between Monthly, Annual, and Lifetime plans?

Accepted Answer

Monthly gives you flexibility to try the system risk-free. Annual saves you ~18% vs paying month-to-month and includes priority support—best for committed users. Lifetime is a one-time payment for permanent access with all future updates included—ideal for those who see Centaur as a long-term operating system. All plans include the same core features.

Question 3

How do I upgrade or downgrade my plan?

Accepted Answer

Go to Settings → Subscription → Change Plan. Upgrades take effect immediately with prorated billing. Downgrades take effect at your next billing cycle. You can switch between Monthly and Annual at any time. Contact support for Lifetime plan inquiries.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express) and debit cards through our secure payment processor, Stripe. We currently don't support PayPal, cryptocurrency, or bank transfers. All transactions are encrypted and PCI-compliant.

Question 5

Can I get a refund if I'm not satisfied?

Accepted Answer

Yes. We offer a full 30-day money-back guarantee on all plans, no questions asked. Email support@gocentaur.ai within 30 days of purchase and we'll process your refund within 2-3 business days. For Lifetime plans, the refund window extends to 60 days.

Question 6

How do I cancel my subscription?

Accepted Answer

Cancel anytime with one click: Settings → Subscription → Cancel. No emails, no phone calls, no retention tricks. Your access continues until the end of your current billing period. You can export all your data before or after cancellation.

Question 7

Is my data secure and private?

Accepted Answer

Absolutely. We use bank-level 256-bit SSL encryption for all data at rest and in transit. Your information is never sold or shared with third parties. You maintain full ownership and can export or delete your data at any time. We're GDPR and CCPA compliant.

Question 8

What happens to my data if I cancel?

Accepted Answer

Your data remains accessible for 90 days after cancellation so you can export it. After 90 days, it's permanently deleted from our servers. We never retain cancelled account data for analytics, training, or any other purpose.

Question 9

Do you offer team or enterprise pricing?

Accepted Answer

Yes. For teams of 5+, we offer volume discounts and shared dashboards. Enterprise plans include SSO, custom integrations, dedicated support, and admin controls. Contact enterprise@gocentaur.ai or visit our Enterprise page for custom pricing.

Question 10

Is there a free trial?

Accepted Answer

Yes! Monthly and Annual plans include a 30-day free trial. You won't be charged until the trial ends, and you can cancel anytime during the trial with no obligation. Lifetime plans don't include a trial since it's a one-time purchase, but they're covered by our 60-day money-back guarantee.

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